Terms of Service

Effective Date: October 11, 2026

Welcome to www.desktopdecorsg.com, operated by Desktop Decor SG. Warm Up Nooks and turn plain desks into your favorite spot: this is the core mission we have built this platform for. Our entire website is dedicated to offering you access to our full collection of cute small desk accents that fit every kind of home workspace perfectly. Here at our store, we curate tiny joys for your space, and we believe the smallest decor pieces can turn an ordinary desk into a space that feels truly yours. We carefully curate every desktop ornament, mini table accent and charming little decor item, picking only pieces that bring quiet warmth, gentle personality and a little bright joy to your daily workspace or home nook. Our platform also features dedicated sections for Best Decor Finds, and a regularly updated New Arrivals page where you can browse our latest cute desktop decor arrivals to discover new hidden gems for your personal nook.

These Terms of Service (referred to as “Terms” hereinafter) constitute a legally binding agreement between you, the user and customer of this platform, and Desktop Decor SG. By accessing, browsing, creating an account, submitting an order, or using any feature of our website, you confirm that you are at least 18 years of age, or you are a minor who has obtained full parental or legal guardian consent to use this platform and make purchases, and that you have fully read, understood, and agreed to abide by every rule, clause and condition outlined in these Terms. If you do not agree with any part of these Terms, you may not access or use our website or any of our e-commerce services.

1. Platform Usage Eligibility and User Account Rules

To create a user account on our platform, you are required to provide accurate, complete, up-to-date personal information, including but not limited to your full legal name, valid email address, active contact phone number, and accurate shipping address. You are fully responsible for updating your account settings in a timely manner if any of your personal information changes, to prevent issues that may delay your order delivery or interrupt your access to our platform services.

You are the sole party responsible for maintaining the confidentiality of your account login credentials, including your account password, and all activities that occur under your user account. You agree that you will not share your account access rights with any third party without our prior written approval, and you will immediately notify our support team if you detect any unauthorized access to your account, or any suspected security breach related to your account status. We reserve the absolute right to suspend, restrict, or permanently terminate your user account at any time if we determine that you have provided false registration information, violated any clause in these Terms, or engaged in activities that may harm the normal operation of our platform or the legitimate rights of other customers.

You agree that you will only use our website for lawful, personal, non-commercial purposes. You are strictly prohibited from conducting any of the following activities when accessing our platform: attempting to bypass our website security systems, running any form of automated crawler, bot or scraping tool to collect large volumes of product data or user information without our explicit written permission, uploading or spreading computer viruses, malicious code or harmful software that may damage our website server system, harassing, threatening or attacking our customer service team or other platform users, copying, reproducing, redistributing or reselling our platform product listings, product images and original content for commercial use without our formal authorization, or using our platform to conduct any fraudulent transaction or activity that violates applicable laws in Singapore or your local jurisdiction.

2. Product Information and Pricing Accuracy

We make every effort to ensure that all product descriptions, images, specifications, stock status labels, and price information displayed on our website are as accurate and up to date as possible. Every desktop decor item we list on our platform is carefully curated by our team to meet our quality standard of bringing quiet warmth to your workspace. However, occasional unintended human errors or technical system glitches may result in rare cases where a product’s price is incorrectly displayed, or the stock status label shows available while the item is actually out of stock.

If we discover that an order you have already paid for is affected by a significant pricing error, or the product you ordered is unexpectedly out of stock and cannot be restocked within a reasonable timeline, we will notify you via the contact information you provided in your account as soon as possible. We will offer you two optional resolutions: we can cancel the relevant order and process a full refund of the corresponding payment amount back to your original payment method, or we can work with you to select a substitute decor item of equivalent value that meets your preferences. We reserve the right to cancel any such affected order at any point before shipment, even if the order has already entered our processing queue, and we will not be liable for any indirect damages caused by these accidental errors to the fullest extent permitted by applicable laws.

All product prices displayed on our website are denominated in Singapore Dollars, and do not include applicable shipping fees, import duties for international orders, or local consumption taxes that may apply based on your delivery location. These extra fees will be clearly calculated and displayed for you on the checkout page before you confirm and submit your payment, so that you can have full transparency on the total cost of your order before completing the purchase.

3. Order Submission, Payment and Transaction Rules

When you click the “confirm order” button and complete the payment process on our checkout page, you are submitting a formal binding purchase offer to us for the selected items in your shopping cart. We will send you an automated order confirmation email to your registered email address immediately after your payment is successfully processed, to confirm that we have received your order details and payment. This automated confirmation email does not represent our formal acceptance of your purchase offer. We reserve the right to formally accept or reject your order for any legitimate reason within 3 working days after we receive your paid order, including but not limited to scenarios where the product you ordered is unavailable, there are obvious errors in the product pricing information, or our system flags the order as a suspected fraudulent transaction.

All payment methods supported on our platform are processed through licensed, secure third-party payment service providers. We do not store your full sensitive payment information, including complete credit card numbers or bank account credentials, on our own internal servers, to protect your financial data security. You confirm that you hold the full legal authority to use the selected payment method to complete the transaction, and all payment information you submit during checkout is accurate and valid. You are fully responsible for any additional fees (including bank handling fees or cross-border transaction charges) that your payment issuing institution may apply to your transaction.

We strictly prohibit any behaviour of malicious fraudulent ordering, including submitting orders using stolen payment credentials, deliberately initiating unauthorized payment chargebacks without valid justifications that meet the requirements of our Refund and Returns Policy, or submitting multiple false orders with the intent to disrupt our normal order processing workflow. If we detect that you have engaged in these fraudulent activities, we will permanently terminate your user account, reserve the right to pursue legal remedies to recover all losses caused by your behaviour, and report the relevant fraudulent activities to the local law enforcement authorities when necessary.

4. Intellectual Property Rights

All content published on www.desktopdecorsg.com, including but not limited to original platform text descriptions, product photography, graphic design elements, logo and brand identity of Desktop Decor SG, webpage layout, interface design, original copywriting for Best Decor Finds and New Arrivals sections, and all software code related to the website system, are protected by the copyright, trademark and other intellectual property laws of Singapore and international intellectual property conventions. All these intellectual properties are the exclusive legal property of Desktop Decor SG, and no part of the platform content may be copied, modified, reproduced, publicly displayed, redistributed, stored in a retrieval system, or used for any commercial purpose without our prior explicit written authorization.

You may not use our brand name, trademark, product images or platform content for any activities that may mislead other consumers, damage our brand reputation, or create false associations between your own business and our platform. If you want to share our product links or original product photos on your personal non-commercial social media accounts to showcase the cute small desk accents you purchased, we encourage this kind of user sharing, but you must clearly indicate the original source of the content from www.desktopdecorsg.com, and may not claim copyright ownership over our original content.

5. User Generated Content Rules

When you submit product reviews, feedback comments, custom usage photos of our decor items, or other public content to be displayed on our platform, you automatically grant Desktop Decor SG a permanent, non-exclusive, royalty-free, fully transferable license to use, reproduce, modify, adapt, publish, and display this user generated content for the purposes of promoting our platform, showcasing real user experiences, and optimizing our product selection. We will never use your submitted personal content for commercial advertising purposes outside our platform without obtaining your separate additional explicit consent.

You confirm that all user generated content you submit to our platform does not violate any third party’s intellectual property rights, portrait rights, privacy rights or other legitimate legal rights. We reserve the right to review, edit or remove any submitted user generated content at any time if we determine that the content contains obscene language, discriminatory remarks, false misleading information about our products, or any content that violates public order and good customs, or infringes on the legitimate rights of other parties.

6. Third Party Links and External Services

Our website may contain hyperlinks that direct you to third party operated websites, including the official pages of our partnered payment service providers, courier tracking platforms, or our authorized social media accounts. These external third party websites are not operated or controlled by Desktop Decor SG, and we do not take any responsibility for the accuracy, completeness, privacy policies, or terms of service of these external platforms. We strongly recommend that you carefully review the corresponding terms and privacy rules of these third party websites before you access them, and conduct any interactive activities on those platforms at your own sole risk. The existence of third party links on our website does not represent our formal endorsement or verification of the content or services provided on those external platforms.

7. Limitation of Liability

To the fullest extent permitted by the applicable laws of Singapore, Desktop Decor SG, our team members, directors, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our platform services, including but not limited to loss of profits, loss of data, business interruption losses, or mental distress damages that are not directly caused by our gross negligence. Our total aggregate liability to you for all types of claims arising from the use of our platform services, under any circumstances, will not exceed the total actual order amount you have paid to us in the 12 month period before the incident that gives rise to the liability claim.

Some local jurisdictions do not allow the exclusion or limitation of implied warranties or consequential damages, so part of the above limitation clauses may not fully apply to you based on the consumer protection laws applicable in your region of residence.

8. Suspension and Termination of Services

We reserve the right to temporarily suspend all or part of the website service for system maintenance, server upgrade, security update, or emergency troubleshooting purposes, with or without prior advance notification to users. We will try our best to arrange non-urgent maintenance work during off-peak access hours, and minimize the negative impact of service interruption on your normal shopping experience.

We may permanently terminate your access to our platform, disable your user account, and cancel all unshipped orders under your account immediately, without prior notice, if we determine that you have seriously violated these Terms, your behaviour causes irreversible harm to our platform operation, or we are required to do so by the order of a competent court or regulatory authority. After the termination of your account, all clauses in these Terms that by their nature should survive termination, including intellectual property rights protection clauses, liability limitation clauses, and dispute resolution clauses, will continue to remain legally valid and binding.

9. Modifications to These Terms

We reserve the right to update, adjust and modify these Terms of Service from time to time to reflect changes to our business operation policies, new regulatory requirements, or platform function updates. When we make material modifications to these Terms, we will update the effective date at the top of this page, and post a prominent public notification on the homepage of www.desktopdecorsg.com at least 7 days before the revised Terms formally take effect. Your continued access to our website and completion of new purchases after the effective date of the revised Terms will be regarded as your full acceptance of all modified clauses. If you do not agree with the updated Terms, you may stop using our platform services and close your user account at any time.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by and interpreted in accordance with the laws of the Republic of Singapore. Any dispute, controversy or claim arising out of or related to these Terms, your use of our platform, or the transaction relationships between you and Desktop Decor SG, will first be resolved through friendly negotiation between both parties. If the dispute cannot be resolved through amicable negotiation within 30 calendar days, either party may submit the dispute to the exclusive jurisdiction of the courts located in Singapore.

11. Contact Information

If you have any questions, feedback or inquiries regarding any clauses outlined in these Terms of Service, you can reach our dedicated legal and customer support team through the following official contact channels:

• Official Email: metlx@desktopdecorsg.com
• Physical Business Address: 501 Bukit Timah Rd, #02-15, Singapore 259760
• Contact Phone Number: +65 9007 1272

Our support team will respond to your valid inquiries within 3 working days, and work with you to address and resolve any concerns you may have about our platform service rules. Thank you for joining our community of people who love small warm decor pieces, and we look forward to helping you find the perfect little item to turn your plain desk into your favorite personal spot.